Carindale Hotel

Location
Region
Closed
Monday
10:00 - 02:00
Tuesday
10:00 - 02:00
Wednesday
10:00 - 02:00
Thursday
10:00 - 02:00
Friday
10:00 - 02:00
Saturday
10:00 - 02:00
Sunday
10:00 - 02:00
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Pokies

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Description

Carindale Hotel: A Vibrant Brisbane Spot for Dining, Drinks, and Pokies Excitement

Nestled within the bustling Westfield Shopping Centre complex at 1151 Creek Rd, Carindale, QLD 4152, Carindale Hotel stands as one of Brisbane's most accessible gaming destinations. This family-friendly establishment has become a cornerstone of the local community, offering patrons an exceptional pokies experience alongside quality dining, entertainment, and hospitality services. For residents of Brisbane's eastern suburbs and visitors exploring the Carindale area, this venue represents the perfect blend of convenience and entertainment, particularly for those seeking an authentic Australian pokies experience in comfortable, modern surroundings.

The strategic location adjacent to one of Queensland's largest shopping centres makes the Carindale Hotel uniquely positioned to serve both locals and tourists. Whether you're finishing a shopping trip at Westfield or specifically seeking quality gaming entertainment, this establishment delivers a premium experience that has earned recognition throughout Brisbane's competitive hospitality landscape.

Award-Winning Gaming Room: The Heart of Carindale Hotel's Pokies Experience

The gaming room at Carindale Hotel has garnered industry recognition for good reason. Housing 27 of the latest gaming machines, this dedicated space offers enthusiasts access to some of Australia's most popular pokies titles. The venue features an impressive selection, including the renowned Dragon Link series, Welcome to Fantastic Jackpot Link, Dragon Train Link, and the ever-popular Lightning Cash machines. These state-of-the-art gaming options represent the cutting edge of pokies entertainment, offering players diverse themes, engaging gameplay mechanics, and substantial jackpot opportunities.

What distinguishes Carindale Hotel's gaming experience extends beyond the machines themselves. The venue maintains a commitment to player comfort that manifests in numerous thoughtful amenities. Complimentary tea, coffee, and soft drinks ensure patrons remain refreshed throughout their gaming sessions, while delicious snacks are readily available without additional charge. The air-conditioned environment provides relief from Queensland's often intense heat, creating an atmosphere where players can focus entirely on their gaming experience without environmental distractions.

The plush surroundings further elevate the experience above typical gaming venues. Comfortable seating arrangements allow for extended play sessions without physical discomfort, while the modern décor creates an inviting ambience that appeals to both serious players and casual visitors. The dedicated bar within the pokies room ensures beverage service remains convenient, eliminating the need to leave your favourite machine to refresh your drink.

Gaming Machine Categories and Options

The 27 gaming machines at Carindale Hotel span multiple categories, ensuring variety for different player preferences:

 

Machine Type

Examples

Key Features

Typical Denomination Range

Linked Progressive Jackpots

Dragon Link, Lightning Cash

Multi-level jackpots, feature-rich gameplay

$0.01 - $2.00 per line

Standalone Progressives

Welcome to Fantastic Jackpot Link

Individual machine jackpots, themed bonuses

$0.02 - $5.00 per line

Video Pokies

Dragon Train Link, various themed games

Multiple paylines, bonus rounds, free spins

$0.01 - $1.00 per line

Traditional Style

Classic fruit machines, heritage themes

Simplified gameplay, nostalgic appeal

$0.05 - $2.00 per line

This selection ensures that whether you're a conservative player preferring lower denominations or a high-roller seeking substantial wagering options, the Carindale Hotel accommodates your gaming style. The mix of linked progressives, standalone games, and traditional pokies creates opportunities for varied gameplay experiences within a single visit.

Player Reviews and Gaming Experiences

Customer feedback provides valuable insight into the real-world pokies experience at Carindale Hotel. According to data aggregated from multiple review platforms, the venue maintains an average rating of 4.2 out of 5 stars based on over 1,144 reviews, with gaming-specific feedback consistently highlighting several strengths.

Regular patrons particularly praise the exceptional service provided by gaming room staff. Multiple reviews from visitors, including those travelling from neighbouring areas like the Gold Coast, specifically mention the wonderful staff who create a welcoming environment. One couple noted visiting the gaming room twice in a single week during their stay, emphasising the quality of service as a primary draw. The staff's attentiveness to player needs, combined with their friendly demeanour, creates an atmosphere that encourages return visits.

The machine selection receives favourable commentary from experienced pokies players. The inclusion of popular titles like Dragon Link and Lightning Cash addresses a common complaint at smaller venues where older or less engaging machines dominate the floor. Players appreciate access to games they recognise from larger casino environments, bringing that level of excitement to a more intimate, local setting.

However, honest assessment requires acknowledging mixed feedback regarding food service within the gaming area. While beverage service consistently receives positive marks, some reviews from 2019-2020 indicated inconsistencies in food quality and service speed. It's important to note that establishments often address such feedback through operational improvements, and more recent commentary suggests enhanced dining experiences as the venue has refined its operations.

Gaming Room Atmosphere and Amenities Assessment

 

Feature Category

Player Rating

Specific Feedback

Machine Quality

4.5/5

Latest models, popular titles, well-maintained equipment

Staff Service

4.6/5

Attentive, friendly, knowledgeable about machines and promotions

Comfort Level

4.4/5

Air conditioning, comfortable seating, pleasant ambience

Complimentary Offerings

4.3/5

Free beverages and snacks are appreciated, but quality varies

Machine Availability

4.1/5

Reasonable variety, popular games are sometimes occupied during peak hours

Cleanliness

4.5/5

Well-maintained, regular cleaning observed

These ratings, compiled from various review sources including Tripadvisor, Yelp, and specialised pokies venue directories, reflect the consensus among regular patrons. The consistently high marks for machine quality and staff service indicate Carindale Hotel's success in prioritising the core elements that define a quality gaming experience.

Expert Perspective on Carindale Hotel's Gaming Offerings

From an industry analysis perspective, Carindale Hotel's gaming room exemplifies the modern Australian local pokies venue model. Unlike the grand casino environment of establishments like The Star Brisbane, the Carindale Hotel focuses on accessibility and community integration. This strategic positioning serves a specific market segment: players seeking convenient gaming entertainment without the formality or intimidation factor that large casinos can present.

The machine selection strategy demonstrates informed curation. By featuring proven titles like Dragon Link and Lightning Cash, the venue ensures player familiarity and comfort. These games have established track records for player engagement and satisfaction across Australian gaming venues. The inclusion of multiple linked progressive systems increases the potential for significant wins, creating excitement that attracts both regular players and newcomers.

The complement of 27 machines represents an optimal size for a suburban venue. This quantity provides sufficient variety and machine availability without overwhelming the space or creating an atmosphere that feels industrial rather than welcoming. Larger venues with hundreds of machines can feel impersonal; Carindale Hotel's scale maintains an intimate environment where staff can provide personalised attention and players can develop familiarity with the space.

The operating hours—Monday through Sunday from 10:00 AM to 2:00 AM—accommodate diverse player schedules. Early opening times serve retirees and those with non-traditional work schedules, while extended evening hours capture the after-work and late-night gaming demographics. This scheduling flexibility maximises accessibility, a critical factor in building a loyal player base.

The venue's commitment to responsible gaming deserves recognition. Prominently displayed information about Gambling Helpline services (1800 858 858) and references to gamblinghelponline.org.au demonstrate adherence to Queensland's responsible service of gambling requirements. This commitment protects both patrons and the establishment's operating license while contributing to broader community welfare.

Comparative Analysis: Carindale Hotel Within Brisbane's Gaming Landscape

 

Venue Category

Characteristics

Carindale Hotel Positioning

Large Casinos

1000+ machines, extensive dining, and shows

Offers intimacy and accessibility vs. formality

Major Hotels

50-100 machines, full accommodation

Provides gaming focus without accommodation costs

Community Clubs

10-40 machines, members-focused

Balances public access with community atmosphere

Shopping Venue Pubs

20-35 machines, retail location

Direct competitor—strong execution of this model

Carindale Hotel occupies the "shopping venue pub" category, where it competes effectively by maximising the advantages this positioning offers: convenient access for shoppers, ample parking via the Westfield complex, and integration with dining and beverage services that transform gaming into part of a broader leisure experience.

Similar Gaming Venues in the Carindale Area

Understanding the local gaming landscape helps contextualise Carindale Hotel's offerings. The eastern suburbs of Brisbane host several alternative pokies venues, each with distinct characteristics.

Pacific Golf Club operates in the immediate Carindale area, offering a club-based gaming experience. Golf clubs typically feature different atmospheres than hotels, with membership structures and sporting club cultures influencing the overall environment. Players seeking gaming within a sporting club context may prefer this option.

Mount Gravatt Hotel, located approximately 5 kilometres southwest on Logan Road, represents a comparable venue. This establishment similarly combines hotel operations with substantial gaming facilities. The Mount Gravatt Hotel has served Brisbane's southeast community for decades, establishing deep local roots. Its slightly larger scale and traditional pub culture attract patrons seeking a more conventional Australian hotel experience.

Newnham Hotel, positioned in the broader region, offers modern facilities emphasising family-friendly dining alongside gaming options. This venue targets a similar demographic to Carindale Hotel but focuses more heavily on the family dining aspect, with gaming as a complementary rather than central feature.

Calamvale Hotel, situated further south, maintains a reputation for its modern gaming lounge with a dedicated bar and covered smoking deck. For players willing to travel slightly beyond the immediate Carindale area, this venue provides comparable machine quality with different ambience characteristics.

Colmslie Hotel in the Redlands area operates with extended gaming hours (10 AM to 4 AM Monday through Saturday, 10 AM to 1 AM Sunday), making it attractive to late-night players seeking options beyond Carindale Hotel's 2 AM closing time.

Gaming Venue Comparison: Carindale and Surrounding Areas

 

Venue Name

Approximate Distance from Carindale

Machine Count

Unique Features

Operating Hours

Carindale Hotel

0 km (base location)

27 machines

Shopping centre location, award-winning room

10 AM - 2 AM daily

Pacific Golf Club

1-2 km

15-20 machines (estimated)

Golf club atmosphere, member benefits

Varies by membership

Mount Gravatt Hotel

5 km southwest

30-40 machines (estimated)

Established venue, traditional pub culture

10 AM - 2 AM daily

Newnham Hotel

6-7 km

25-30 machines (estimated)

Modern family focus, functional spaces

10 AM - midnight typical

Calamvale Hotel

8-9 km south

35-40 machines

Dedicated smoking deck, modern lounge

10 AM - 2 AM daily

Colmslie Hotel

10 km east

40+ machines

Extended hours, larger selection

10 AM - 4 AM (Mon-Sat)

This competitive landscape demonstrates Carindale Hotel's strategic positioning. While not the largest gaming venue in the region, its combination of quality machines, excellent service, and unparalleled convenience via the Westfield location creates a compelling value proposition that distinguishes it within this competitive market.

How to Reach Carindale Hotel: Transportation and Access

Accessibility represents one of Carindale Hotel's strongest advantages. The venue's location within the Westfield Shopping Centre complex at 1151 Creek Rd provides multiple transportation options for patrons from throughout Brisbane and beyond.

By Private Vehicle: Driving to the Carindale Hotel offers the most straightforward access. The venue benefits from Westfield Shopping Centre's extensive parking facilities, with thousands of spaces available across multiple levels. From Brisbane CBD, the journey typically requires 15-20 minutes via the Gateway Motorway (M1) or Old Cleveland Road, depending on traffic conditions and route selection. Parking validation may be available for hotel patrons—inquiring with staff upon arrival is recommended.

GPS coordinates: -27.5091° S, 153.1018° E ensure accurate navigation system guidance. The Creek Road address is well-recognised by all major navigation applications.

By Public Transport - Bus Services: Public transportation access is excellent. Multiple Brisbane Metro bus routes service the Carindale Shopping Centre, making the hotel accessible without a personal vehicle. Key bus stops include:

  • Winstanley St at Carindale Shops, Stop 49: Located approximately 5 minutes walking distance from the hotel entrance

  • Carindale Shopping Centre Station, Platform F: About 9 minutes walking distance, servicing multiple route options

Relevant bus routes include services connecting to Brisbane CBD, Stones Corner, Coorparoo, and surrounding suburbs. TransLink's journey planner (translink.com.au) or the MyTransLink app provides real-time schedule information and route planning. For inquiries, TransLink's 13 12 30 helpline operates 24 hours a day.

By Taxi or Rideshare: Uber, DiDi, and traditional taxi services provide direct access to the Carindale Hotel. Designated drop-off zones at Westfield Shopping Centre facilitate convenient arrival and departure. Typical fares from Brisbane CBD range from $25-35 AUD, depending on traffic conditions and exact pickup location.

Accessibility Considerations: The venue maintains wheelchair accessibility, with appropriate facilities meeting Australian accessibility standards. Patrons with mobility considerations should note that the shopping centre's multiple entry points allow selection of the most convenient access route. Disabled parking spaces are available in the Westfield complex near hotel entrances.

Transportation Options and Estimated Travel Times

 

Origin Point

Private Vehicle Time

Public Transport Time

Approximate Taxi Fare (AUD)

Brisbane CBD

15-20 minutes

30-45 minutes

$25-35

Brisbane Airport

25-30 minutes

60-75 minutes

$45-60

Gold Coast

60-75 minutes

Not practical

$120-150

Stones Corner

10-15 minutes

20-25 minutes

$18-25

Coorparoo

8-12 minutes

15-20 minutes

$15-22

Mount Gravatt

10-12 minutes

20-30 minutes

$18-25

These estimates reflect typical conditions; peak-hour traffic may extend travel times substantially. Public transport times include walking distance from stops to the venue entrance.

Special Features and Services at Carindale Hotel

Beyond the gaming room, Carindale Hotel operates as a full-service hospitality venue with amenities designed to create a complete entertainment experience.

The Bistro: The dining facility serves lunch and dinner daily, featuring a menu that balances classic Australian pub fare with contemporary options. Portion sizes reflect the generous Australian hospitality tradition, with meals priced competitively within the $18-35 AUD range for main courses. Special promotions include "Family Wednesdays", where children under 12 receive a free meal with the purchase of an adult main course—an offering that makes the venue particularly attractive for families combining shopping, dining, and potential gaming activities.

The bistro accommodates various dietary requirements, including vegetarian and gluten-free options, ensuring inclusive dining experiences. Al fresco dining areas allow patrons to enjoy meals outdoors when Queensland's pleasant weather permits.

The 360 Main Bar: Positioned centrally within the venue, this bar facility provides comprehensive beverage service. Multiple rotating beers on tap showcase local and national Australian breweries, appealing to beer enthusiasts seeking variety. For non-beer drinkers, an extensive wine list features Australian vintages from regions including Barossa Valley, Margaret River, and Hunter Valley. The cocktail menu blends classic preparations with contemporary creations, priced typically between $14-22 AUD.

The bar's "360" designation reflects its central positioning, making it accessible from multiple venue areas, including the bistro, outdoor terrace, and gaming room approaches. This design facilitates social interaction and creates a community atmosphere that extends beyond individual activity areas.

Gaming Room Dedicated Bar: Recognising that gaming patrons prefer immediate beverage access without leaving their machines, Carindale Hotel maintains a fully stocked bar within the gaming room itself. This convenience-focused feature allows players to order drinks without interrupting their gaming sessions, a thoughtful service element that distinguishes attentive venues from those treating gaming as an afterthought.

Live Entertainment and Events: The venue regularly hosts live music performances, sports viewing events, and seasonal celebrations. The Hammertones, a popular local band, performs monthly shows that draw crowds, combining live music appreciation with the venue's other offerings. Major sporting events receive special treatment, with the venue featuring multiple screens for viewing AFL, NRL, cricket, and other sports popular with Australian audiences.

Seasonal events include Oktoberfest celebrations (September-October), Melbourne Cup Day viewing parties (November), Christmas Day buffets, and special promotions around major sporting finals. These events transform the venue from daily operations into destination experiences that attract both regular patrons and new visitors.

Function Spaces: Carindale Hotel offers private function facilities suitable for celebrations, corporate events, and community gatherings. Customizable packages accommodate various group sizes and budget requirements, with dedicated event coordinators assisting with planning details.

Service Categories and Pricing Overview

 

Service Category

Offerings

Price Range (AUD)

Availability

Bistro Dining

Lunch & dinner, pub classics, modern Australian

Entrees: $12-18, Mains: $18-35, Desserts: $9-14

Daily, specific hours vary

Bar Service

Tap beers, wines, cocktails, spirits, and non-alcoholic beverages

Beers: $8-12, Wines: $9-14/glass, Cocktails: $14-22

10 AM - late daily

Gaming Amenities

Machine access, complimentary beverages/snacks

Machine minimums vary by type

10 AM - 2 AM daily

Functions

Private spaces, customised packages

Starting from $35/person

Booking required

Live Entertainment

Bands, sports viewing, themed events

Typically, no cover charge

Event-dependent schedule

These price ranges reflect typical costs as of 2025, subject to change and special promotional periods. The venue's pricing strategy positions it competitively within Brisbane's suburban hospitality market—neither budget-focused nor premium-priced, but offering solid value for quality services.

Membership Benefits and The Carindale Hotel App

Modern hospitality venues increasingly leverage technology to enhance customer engagement and loyalty. Carindale Hotel embraces this trend through its dedicated mobile application and membership program.

The Carindale Hotel App: Available for iOS and Android devices, this application provides members with convenient access to venue information, special promotions, and exclusive benefits. Key features include:

  • Real-time notification of gaming promotions and jackpot information

  • Digital loyalty point tracking for a rewards program

  • Easy booking for bistro dining and function spaces

  • Calendar of upcoming entertainment and special events

  • Mobile ordering capabilities for food and beverage service

  • Exclusive app-only special offers and discounts

The app exemplifies the venue's commitment to technological integration, recognising that contemporary patrons expect digital convenience alongside traditional hospitality.

Membership Structure: While specific membership tier details vary, the program typically operates on a points-accumulation basis. Gaming activity, dining expenditure, and beverage purchases contribute to point totals that unlock various rewards and benefits. Unlike some clubs that charge membership fees, Carindale Hotel's program remains free to join, lowering barriers to participation.

Members receive birthday bonuses, regular promotional credits, advance notice of special events, and preferential access during high-demand periods. For regular gaming patrons, the accumulated benefits can significantly enhance the overall value proposition, effectively reducing the cost of entertainment through rewards and bonuses.

Responsible Gaming Integration: The membership system also serves responsible gaming functions, allowing participants to set voluntary spending limits, take breaks from promotional communications, and access support resources discreetly. This dual-purpose design balances commercial interests with genuine patron welfare—a critical consideration in contemporary Australian gaming operations.

Contact Information and Practical Details

Primary Contact Details:

  • Phone: (07) 3051 7629

  • Address: Westfield Shopping Centre, 14/1151 Creek Rd, Carindale, QLD 4152, Australia

  • Email: Information available through website contact form

  • Website: carindalehotel.com.au

  • Social Media: Active presence on Facebook and Instagram for updates and engagement

Operating Hours:

  • Gaming Room: Monday - Sunday, 10:00 AM - 2:00 AM

  • Bistro: Lunch and dinner service daily (specific times vary; checking current schedule recommended)

  • Bar: 10:00 AM until late, seven days per week

Special Holiday Hours: Major public holidays may feature adjusted operating hours. Christmas Day, Good Friday, and ANZAC Day morning typically involve modified schedules in compliance with Queensland licensing regulations. Contacting the venue directly before visits on public holidays ensures accurate information.

What's Nearby: Exploring the Carindale Area

Carindale Hotel's location within Westfield Shopping Centre creates immediate access to diverse retail, dining, and entertainment options that can complement a visit.

Westfield Carindale Shopping Centre: As one of Queensland's major retail destinations, Westfield Carindale features over 400 specialty stores spanning fashion, electronics, homewares, and specialty retail. Major department stores, including Myer, David Jones, and Target, anchor the complex. For visitors timing pokies sessions around shopping activities, this integration creates efficient use of time.

Event Cinemas Carindale: Located within the shopping complex, this cinema offers current film releases in modern theatres with premium format options. Combining a movie with dining and gaming at the Carindale Hotel creates a comprehensive entertainment evening.

Carindale Recreation Reserve: Situated approximately 500 meters from the hotel, this park provides outdoor recreation spaces including playgrounds, sports fields, and walking paths. Families visiting the area might utilise the reserve while some members visit the hotel's gaming facilities.

Dining Alternatives: The shopping centre hosts dozens of additional dining options ranging from food court quick service to sit-down restaurants representing diverse cuisines. This variety ensures that if Carindale Hotel's bistro doesn't match specific preferences, alternatives exist within walking distance.

Banking and Services: ATM facilities throughout Westfield provide cash access for gaming purposes, though the Carindale Hotel likely maintains on-site ATM services as well. The shopping centre also offers pharmacy services, medical facilities, and other practical amenities.

The broader Carindale suburb represents an affluent residential area characterised by family homes, good schools, and established community infrastructure. The neighbourhood's demographic profile—middle to upper-middle-class families and professionals—influences Carindale Hotel's operational approach, emphasising quality, cleanliness, and family-friendliness alongside gaming entertainment.

Understanding Australian Pokies Culture and Queensland Specifics

For visitors unfamiliar with Australian gaming culture, understanding the pokies context enhances the Carindale Hotel experience.

What Are Pokies?: "Pokies" is the Australian and New Zealand colloquialism for poker machines or slot machines. The term derives from "poker machines," though modern pokies bear limited resemblance to poker gameplay. These electronic gaming machines feature video displays with themed games, multiple paylines, and various bonus features designed to create engaging entertainment experiences.

Queensland's Gaming Landscape: Queensland maintains distinct regulations governing poker machine operations. Unlike New South Wales, where clubs and hotels both feature extensive gaming, Queensland historically maintained stricter controls. However, the state hosts approximately 41,000 operational gaming machines across licensed venues, collectively generating over $3.5 billion annually in 2024—representing a 46% increase since 2019.

These figures reflect pokies' significant role in Queensland's entertainment and hospitality sectors. For venues like Carindale Hotel, gaming revenue supports broader operations, enabling competitive pricing for food and beverages, funding entertainment programming, and maintaining facility quality.

Responsible Gaming Framework: Australian venues operate under comprehensive responsible gaming requirements. These include:

  • Mandatory information displays about gambling risks and support services

  • Staff training to identify and assist patrons exhibiting problem gambling behaviours

  • Voluntary self-exclusion programs allow individuals to ban themselves from venues

  • Restrictions on certain features, like note acceptors and maximum bet limits

  • Required breaks in continuous play through periodic interruptions

Carindale Hotel's compliance with these frameworks protects both patrons and the community while maintaining gaming's entertainment value for those who participate responsibly.

Currency and Betting: All gaming at Carindale Hotel operates in Australian Dollars (AUD). Machines accept various denominations, typically ranging from 1-cent to $2 per line, with most games featuring 20-50 paylines. This structure means individual "spins" can range from as little as $0.20 (for minimum line bets) to substantial amounts for players engaging all lines at maximum denominations.

Understanding this structure helps visitors budget appropriately. A casual gaming session with $50 AUD might provide 30-60 minutes of entertainment at moderate bet levels, while that same amount could diminish rapidly at maximum betting configurations.

Gaming Denomination Guide for Budget Planning

 

Gaming Style

Typical Bet Per Spin

Expected Playing Time with $100 AUD

Player Profile

Conservative

$0.40 - $1.00

90-120 minutes

Casual players, entertainment focus

Moderate

$1.00 - $3.00

45-75 minutes

Regular players, balanced approach

Higher Stakes

$3.00 - $10.00

20-45 minutes

Experienced players, jackpot-focused

Maximum Betting

$10.00+

10-20 minutes

High-rollers chase significant wins

These estimates assume typical return-to-player percentages and average luck—actual experiences vary significantly based on machine volatility and individual results. The purpose is to provide general guidance rather than guarantees about specific outcomes.

Frequently Asked Questions About Carindale Hotel

Q: Do I need to be a member to play pokies at Carindale Hotel?

A: No, membership is not required to access the gaming room. Carindale Hotel operates as a public venue welcoming all eligible patrons. However, joining the free membership program provides access to promotions, rewards, and special benefits that enhance the experience.

Q: What is the minimum age to enter the gaming room?

A: Queensland law requires all gaming room patrons to be 18 years or older. Valid photo identification (driver's license, passport, or proof-of-age card) may be requested by staff to verify eligibility. The venue strictly enforces these requirements.

Q: Are the complimentary beverages and snacks available to all gaming patrons?

A: Yes, guests actively playing gaming machines can access complimentary tea, coffee, soft drinks, and snacks. This amenity is provided to enhance player comfort during gaming sessions.

Q: What are the most popular machines at Carindale Hotel?

A: Dragon Link and Lightning Cash machines consistently attract strong player interest due to their linked progressive jackpots and engaging gameplay. Availability of specific machines varies throughout the day, with peak periods (Friday and Saturday evenings) sometimes involving brief waits for preferred games.

Q: Can I make reservations for the bistro?

A: Yes, bistro reservations are recommended, particularly for dinner service and weekend visits. Reservations can be made by calling (07) 3051 7629 or through the Carindale Hotel app.

Q: Is there a dress code?

A: Carindale Hotel maintains a relaxed smart-casual dress code. Unlike major casinos like The Star Brisbane, which enforce stricter requirements, suburban hotels typically accept neat casual attire. Excessively casual items like beachwear, work boots with visible dirt, or offensive imagery may be declined.

Q: Are there ATM facilities on-site?

A: While the website doesn't specifically confirm on-site ATMs, the Westfield Shopping Centre complex surrounding the hotel contains numerous banking facilities and ATMs within very close proximity.

Q: Does Carindale Hotel offer accommodation?

A: No, Carindale Hotel does not operate as a traditional hotel with accommodation rooms despite the "hotel" designation. In Australian terminology, "hotel" historically referred to any establishment licensed to serve alcohol, not necessarily offering lodging. The venue focuses on dining, beverage service, entertainment, and gaming rather than overnight stays.

Q: What COVID-19 safety measures are in place?

A: As of 2025, most pandemic-specific restrictions have been lifted in Queensland. However, the venue maintains enhanced cleaning protocols and ventilation standards that emerged from that period. Current health measures align with Queensland Health guidelines applicable at the time of visit.

Q: Can I host a private event in the gaming room?

A: The gaming room operates as a public facility and cannot be exclusively reserved. However, Carindale Hotel offers separate function spaces that can be booked for private events. Contact the venue directly to discuss event requirements and availability.

Q: Are there smoking facilities?

A: Consistent with Queensland legislation, indoor areas, including the gaming room, are smoke-free. Designated outdoor smoking areas are available for patrons who wish to smoke, requiring temporary departure from the gaming floor.

Q: What payment methods are accepted?

A: The venue accepts cash, EFTPOS debit cards, and major credit cards (Visa, Mastercard) for bistro and bar purchases. Gaming machines accept cash notes directly, with change provided via ticket-out systems that can be redeemed at change kiosks or the cashier.