Royal Reels Casino Overview

Table of content:

  1. Accessibility

  2. Registration

  3. Games

  4. Game Providers

  5. Bonuses

  6. Payment Options

  7. Fair Play

  8. Customer Support

  9. Responsibility

  10. Platform Evaluation

  11. Benefits and issues

  12. FAQ

Royal Reels Casino Overview

Established under the Curacao gaming licence, Australian gaming platform Royal Reels boasts a robust games library supported by 27 renowned suppliers, such as Pragmatic Play and Yggdrasil, ensuring a wide range of games to suit all tastes. The casino offers over 2,000 games, including 58 table games and 35 live dealer options, designed to replicate an authentic casino experience with real-time dealer interaction.

In addition, Royal Reels supports modern payment solutions, including cryptocurrencies, providing flexibility and convenience for deposits and withdrawals. The platform's mobile compatibility is excellent, offering seamless gameplay on iOS and Android devices, ensuring players can enjoy their favourite games on the go. Their customer support services are robust, with multiple communication channels and quick response times, underlining their commitment to customer satisfaction. Royal Reels Casino's extensive game selection, advanced security measures and commitment to Aussie player satisfaction make it a reliable and enjoyable online gaming destination.

Essential information about Royal Reels:



General Information

- Licensed by the Curacao Gaming Commission


- Established in 2021


- Operates under Digibrite SRL

Game Categories

- Slots/Pokies


- Table Games


- Live Dealer Games


- Specialty Games

Top Game Providers

- ELK Studios, Thunderkick, Pragmatic Play, Hacksaw Gaming, Relax Gaming, Nolimit City, Yggdrasil

Number of Games

- Slots/Pokies: 1000+


- Table Games: 58


- Live Dealer Games: 35


- Specialty Games: 24

Bonuses and Promotions

- Welcome Bonus: 100% up to $500


- $10 No Deposit Bonus


- Daily/Weekly Promotions


- VIP and Loyalty Programs

Banking Options

- Visa/MasterCard, PayID, Bank Transfer, Cryptocurrencies


- Minimum Deposit: $10


- Minimum Withdrawal: $20

Withdrawal Limits

- Daily: $9,000


- Weekly: $30,000

Security Measures

- SSL Encryption


- Regular audits by independent bodies


- RNG certification

Customer Support

- 24/7 Live Chat


- Email support


- Phone support

Mobile Compatibility

- Supports iOS and Android devices


- No app required, accessible via mobile web browser

License Details

- Curacao gaming license no 365/JAZ


- Sub-license GLH-OCCHKTW0702162022

Official Websites



How to Access Royal Reels in Australia?

Accessing Royal Reels Casino is straightforward through its official website or mirror sites. Here’s a detailed look at both methods

Official Site Access

  1. URL: To visit Royal Reels Casino, enter the official URL into your web browser. The casino operators directly manage this site and guarantee the most secure and updated version of the casino.

  2. Security: The official site uses advanced SSL encryption to ensure all data transactions, including deposits and withdrawals, are securely processed. It’s also regularly updated to include the latest security measures and game offerings.

  3. Features: The official website provides full access to all casino features, including games, promotions, customer support, and account management tools.

Mirror Sites Access

  1. Purpose: Mirror sites serve as alternative access points to the Royal Reels platform, particularly useful if the main site is unavailable due to technical issues or regional restrictions.

  2. Example URLs: Alternatives like operate as mirror sites. Royal Reels officially sanctioned these to ensure they mirror the content accurately.

  3. Reliability: While mirror sites are reliable as the casino itself sanctions them, they might lag slightly behind the main site regarding updates on promotions or new games.

  4. Security: Like the main site, mirror sites are protected with SSL encryption and follow the same privacy policies to safeguard user information and transactions.

Device Compatibility

Special Mobile Features

  1. Mobile-Exclusive Bonuses: Royal Reels gaming platform often provides mobile-specific bonuses to encourage on-the-go gaming. These may include free spins, deposit bonuses, and special promotions available only to mobile users.

  2. Touch ID and Face ID Login: For added security and convenience, iOS users can log in using Touch ID or Face ID, allowing quicker and more secure access to their gaming account.

  3. Customizable Notifications: Players can opt to receive real-time notifications for new games, bonuses, and other promotions directly on their mobile devices, ensuring they never miss out on any offers.

User Interface Specifics

General Tips for Secure Access


Registration process for Royal Reels

Here's a step-by-step guide to registering an account designed to ensure a smooth and secure signup process:

  1. Visit the Official Website:

    • Go to one of the official Royal Reels sites: or

  2. Navigate to the Signup Page:

    • Click on the "Sign Up" or "Register" button, typically located at the top right corner of the homepage.

  3. Fill in Your Details:

    • Username: Choose a unique username that you will use to log in.

    • Password: Create a strong password. To ensure security, it should be a mix of letters, numbers, and symbols.

    • Email Address: Provide a valid email address. This will be used for account verification and to recover your account if needed.

    • Date of Birth: Enter your date of birth to confirm that you are over 18 years old, as gambling is prohibited for minors.

  4. Provide Additional Personal Information:

    • Full name and surname.

    • Address: Include your current residential address.

    • Contact Information: Phone number for further verification and contact.

  5. Agree to Terms and Conditions:

    • Read through the casino’s terms, conditions, and privacy policy.

    • Tick the box to agree. This is also where you can opt in or out of promotional emails.

  6. Account Verification:

    • Submit any requested documents to verify your identity. This usually includes a government-issued ID (passport, driving license) and a utility bill or bank statement as proof of address.

    • The verification process is crucial to ensure the security of your account and compliance with regulatory requirements.

  7. Confirmation Email:

    • Check your email for a confirmation link from the gaming platform. Click on the link to activate your account.

  8. First Deposit:

    • After your account is active, navigate to the banking or deposit section.

    • Choose your preferred deposit method and follow the instructions to make your first deposit. Remember, the minimum deposit is usually AUD 10.

  9. Claim Your Bonus:

    • If applicable, claim your welcome bonus or any available deposit bonuses at this stage. Check if you need a bonus code or if it's applied automatically.

  10. Start Playing:

    • Once your deposit is processed, you can start playing from the wide range of games available on a gaming platform.

Tips for a Smooth Signup Process:

By following these steps, you should be able to create and start using your account successfully and with ease.


Extensive catalogue of games

Royal Reels Casino boasts a diverse and expansive gaming library catering to all casino enthusiasts. Here’s a breakdown of the different categories of games available, along with highlights of some popular games in each category.


This is the general table of the most popular pokies games:

Slot Name

Game Provider


Slot Return (RTP %)


Special Features

Gonzo's Quest





Avalanche Multipliers, Free Falls, Wilds






Expanding Wilds, Both-way Wins

Book of Dead

Play'n GO




Free Spins with Expanding Symbols, Wilds, Scatters

Blood Suckers





Free Spins, Bonus Game, Wilds

Jack and the Beanstalk





Walking Wilds, Free Spins, Treasure Collection

Take the Bank





Free Spins, Exploding Wilds, Double Up Game

Good Girl, Bad Girl





Wilds, Click Me Feature, Money Wheel Bonus

Mega Moolah





Progressive Jackpot, Free Spins, Wilds

Thunderstruck II





Wildstorm Feature, Free Spins

Big Bad Wolf





Free Spins, Blowing Down the House Feature

Where’s the Gold





Free Games, Gamble Feature

More Chilli





Free Spins, Gamble Feature

Big Red





Free Games with multipliers

Queen of the Nile





Free Games, Gamble Feature

50 Lions





Free Games, Scatters

Lucky 88





Free Games, Dice Feature, Wild multipliers

Indian Dreaming





Free Spins, Scatters






Free Spins, Stacked Wilds

Safari Sam





Random Wilds, Double Up Mini-game, Bonus Rounds






Progressive Jackpot, Free Games

Gypsy Rose





Free Spins, Bonus Rounds, Wilds

Who Spun It





Free Spins, Bonus Rounds, Clue Collecting

Kitty Cash

1x2 Gaming




Free Spins, Wilds

Rock On!

Rival Gaming




Free Spins, Expanding Wilds

Cosmic Quest: Mystery Planets

Rival Gaming




Free Spins, Bonus Roun


Table Games

Live Dealer Games

Specialty Games

Progressive Jackpots

Game Shows


Game Providers and Partnerships

The gaming platform partners with some of the leading game providers in the industry to deliver a premium gaming experience with various high-quality games. Here’s an overview of major providers that collaborate with Royal Reels, highlighting their unique contributions and key games:

1. Pragmatic Play

2. NetEnt

3. Yggdrasil

4. Playson

5. Evoplay Entertainment

6. Quickspin



Bonuses & Promotions

Here's an outline of the current bonuses and promotional offers, along with details on eligibility, tips for usage, and strategies to maximise these benefits effectively.

This table provides a clear and organised view of the bonuses available, helping players understand their options and the specific details associated with each bonus:

Bonus Type


Bonus Amount

Wagering Requirements


Welcome Deposit Bonus

New players only

100% up to $500

30x wagering requirement

Must deposit a minimum of $20; Expires in 30 days

$10 Free Welcome Bonus

New players only

$10 free, no deposit

40x wagering requirement

Claim within 7 days of registration

Daily Deposit Match

All players

Varies daily

25x wagering requirement

A minimum deposit of $20 is required

Free Spins Bonus

All players

50 free spins

35x wagering requirement

On select slots only; Expires in 7 days

Loyalty Bonus

Returning players

Custom rewards

Based on player activity

Available after initial 5 deposits

High Roller Bonus

Deposits over $1000

125% up to $2000

30x wagering requirement

Only for deposits exceeding $1000

Birthday Bonus

On the player's birthday

$50 free credit

20x wagering requirement

Must claim on birthday

Referral Bonus

Refer a friend

$50 for each referral

No wagering requirement

Friend must deposit $50

Cashback Bonus

All players

Up to 10% of losses

No wagering requirement

Calculated weekly on net losses

1. Welcome Bonus

2. $10 Free Welcome Bonus

3. Daily Deposit Match Bonuses

4. No Deposit Bonuses

5. VIP Program

TOP 3 Tips for Maximizing Bonuses:

  1. Understand the Wagering Requirements: Always read the terms and conditions to understand the wagering requirements and ensure they are met within the allotted time.

  2. Game Weightings: To clear bonuses efficiently, know which games contribute more to the wagering requirements.

  3. Expiration Dates: Track when bonuses expire to use them fully before they are withdrawn.


Banking And Payment Options

Here is an exhaustive list of payment options available for both deposits and withdrawals, along with a detailed comparative table that outlines transaction times, limits, and any associated fees:

Payment Options for Deposits:

  1. Credit/Debit Cards (Visa, MasterCard)

  2. E-Wallets (PayPal, Skrill, Neteller)

  3. Bank Transfers

  4. Cryptocurrencies (Bitcoin, Ethereum, USDT)

  5. Prepaid Cards (Paysafecard)

  6. Mobile Payments (Apple Pay)

  7. Other (Local Methods like POLi, PayID)

Payment Options for Withdrawals:

  1. Credit/Debit Cards (Visa, MasterCard)

  2. E-Wallets (PayPal, Skrill, Neteller)

  3. Bank Transfers

  4. Cryptocurrencies (Bitcoin, Ethereum)

  5. Other (Check by Mail)

Comparative Table of Transaction Times, Limits, and Fees:

Payment Method

Transaction Type

Transaction Time

Minimum Limit

Maximum Limit


Credit/Debit Cards





2-3% (varies by bank)

Credit/Debit Cards


3-5 Business Days












Up to 24 hours




Bank Transfers


2-5 Business Days


No Limit

Varies by bank

Bank Transfers


5-7 Business Days


No Limit

Varies by bank




The equivalent of $10

No Limit




Instant to 24 hours

The equivalent of $20

No Limit


Prepaid Cards






Prepaid Cards


Not Available




Mobile Payments






Mobile Payments


Not Available




Local Methods






Local Methods


Not Available




This comprehensive table provides clear insights into the various payment options, helping them choose the most convenient and cost-effective method for deposits and withdrawals.


Security Protocols and Fair Play

Royal Reels Casino takes player security and fair play very seriously. It implements robust security measures, adheres to strict regulatory compliance, and obtains necessary certifications to provide a safe and reliable gaming environment.

Security Measures

  1. SSL Encryption: The gaming platform employs advanced SSL (Secure Socket Layer) encryption technology to protect all player data, including personal and financial information, from unauthorised access and data breaches.

  2. Firewall Protection: The site is safeguarded by powerful firewalls that monitor and control the incoming and outgoing network traffic based on predetermined security rules, further securing players against potential online threats.

  3. Payment Security: All transactions are processed through secure payment gateways, and the casino works closely with reputable payment providers to ensure transactional integrity and security.

  4. Regular Audits: To maintain high-security standards, Royal Reels undergoes regular audits by independent third-party firms to check for vulnerabilities and ensure all security protocols are current.

Regulatory Compliance and Certification

  1. Licensing: The gaming hub is licensed and regulated by the Curacao Gaming Commission, which ensures that the casino operates under strict guidelines and legal standards set forth by the governing body.

  2. RNG Certification: Royal Reels's Random Number Generator (RNG) is tested and certified by independent testing labs. This certification guarantees that the game outcomes are fair and random, adhering to industry standards.

  3. Compliance with International Laws: The gaming platform complies with international laws and regulations, including those related to anti-money laundering (AML) and combating the financing of terrorism (CFT). This compliance ensures that the casino operates legitimately and transparently globally.

Ensuring Fair Play

  1. Regular Testing: Accredited testing agencies regularly test the casino’s gaming software to ensure fair play and randomness in-game results. These tests help to maintain the integrity of gaming operations and player trust.

  2. Player Access Controls: The online gaming hub provides players with tools to control their gaming activity, such as deposit limits, time-outs, and self-exclusion options. These tools help prevent problem gambling and promote a responsible gaming environment.

  3. Transparent Gaming Policies: The casino maintains a transparent approach by providing players with clear and accessible information regarding its gaming policies, rules, and pay-out procedures. This transparency ensures players have all the necessary information to make informed gaming choices.


Customer Support and Service

The gaming platform provides comprehensive customer support services to ensure players have a smooth and enjoyable gaming experience. Here’s a detailed overview of the support options available, including contact methods, average response times, and examples of common support scenarios:

Contact Methods

  1. Live Chat: Available 24/7 through the casino website, live chat is the quickest way to get help. Players can instantly connect with a support agent for real-time assistance.

  2. Email Support: Players can email customer service. This method is suitable for more detailed inquiries where documentation might need to be reviewed. The support email address is prominently displayed on the casino's contact page.

  3. Telephone Support: The gaming platform offers a dedicated phone line for those who prefer speaking directly with a support representative. This service is available during standard business hours for most time zones.

  4. FAQ Section: The casino's website has a comprehensive FAQ section covering various topics, from account management to game rules and payment processing. This is a good starting point for players seeking quick answers.

Average Response Times

  1. Live Chat: Response time is typically under 2 minutes, making it the fastest option for immediate assistance.

  2. Email Support: Players can expect responses within 24 hours, although times may vary depending on the complexity of the query.

  3. Telephone Support: Calls are usually answered within 5 minutes, which could be longer during peak times.

Examples of Support Scenarios

  1. Account Verification: A common scenario involves assistance with account verification. A player may contact support via live chat to understand what documents are needed and how to submit them. The support agent provides step-by-step guidance, ensuring the player can quickly satisfy verification requirements.

  2. Payment Issues: If a player experiences withdrawal delays or has questions about deposit methods, they might call the support line for direct assistance. For instance, if a player’s withdrawal was not processed within the expected timeframe, the support agent checks the status, confirms the delay is due to a banking issue, and advises the player on estimated time resolutions.

  3. Technical Problems: Players encountering technical issues with games can email support with screenshots of the error. The support team investigates the issue, possibly escalating it to the technical team, and keeps the player updated via email until the issue is resolved.


Gaming Responsibility

The platform promotes responsible gaming and provides players with the necessary tools to prevent problem gambling. Their approach integrates various safety measures, resources, and proactive steps to uphold a secure and responsible gaming environment. Here's a detailed overview of the responsible gaming tools and resources offered on the gaming platform:

Tools for Player Safety

  1. Deposit Limits: Players can set daily, weekly, or monthly deposit limits to control their spending. This helps them manage their budget and prevent excessive gambling.

  2. Loss Limits: Similar to deposit limits, players can limit how much they can afford to lose within a specific timeframe, helping curb the potential financial impact of gambling.

  3. Session Time Limits: Players can limit how long they can stay logged into their accounts to prevent prolonged gambling sessions. Alerts notify players as they approach their set limit.

  4. Self-Exclusion: The gaming platform offers a self-exclusion tool for players who need a break from gambling. This feature allows players to temporarily or permanently exclude themselves from playing at the casino. During this period, the player's account will be deactivated, and they will not receive promotional communications.

  5. Reality Check: A reality check tool provides periodic reminders about the duration of the gaming session. This tool helps players keep track of time, allowing them to make informed decisions about continuing or stopping play.

Support and Resources

  1. Educational Materials: The gaming hub provides educational resources about problem gambling, its symptoms, and ways to gamble responsibly. These resources are accessible through their website and include tips on how to maintain control, assess personal gambling habits, and recognise the early signs of problem gambling.

  2. Professional Assistance: The casino offers links and contact information for professional counselling organisations and support groups like GamCare, Gamblers Anonymous, and the National Council on Problem Gambling. These resources provide further support and professional guidance for players who may experience difficulties.

  3. Training for Support Staff: Royal Reels ensures its customer support staff are trained in problem gambling awareness. This training equips the team to understand better and respond to responsible gaming concerns. They can provide immediate assistance, direct players to resources, or activate various control measures per the player’s request.

Monitoring and Intervention

  1. Proactive Contact: If a player's gambling behaviour suggests potential problem gambling, Royal Reels' responsible gaming team may proactively contact the player to discuss their behaviour and provide advice or support options.

  2. Player Behavior Monitoring: The casino uses advanced software to monitor player behaviour and identify signs of problem gambling. If risky behaviour is detected, the casino may intervene by suggesting setting limits or taking a break from gambling.


Platform Evaluation and Ratings

Gaming platform stands out in the competitive online gaming industry through its robust offerings and customer-centric approach. Here’s an in-depth analysis and rating of Royal Reels, comparing it with industry standards and competitors based on various performance metrics:

Game Selection and Variety

Mobile Compatibility and User Experience

Customer Support Services

Bonuses and Promotions

Banking and Payment Options

Security and Fair Play


Benefits and issues

Platform offers a diverse and engaging online gaming experience, but like any platform, it has its strengths and weaknesses. Here’s a balanced view of the pros and cons, along with strategic advice for potential new players considering this casino:


  1. Extensive Game Selection: With over 1,500 games from top providers like Pragmatic Play, NetEnt, and Microgaming, players can access various slots, table games, and live dealer options. This variety ensures that there’s something for every type of player.

  2. Strong Mobile Compatibility: Platform excels in its mobile experience, offering a seamless interface and full game library access on iOS and Android devices. This is ideal for players who prefer gaming on the go.

  3. Robust Security Measures: The casino is licensed by the Curacao Gaming Commission and uses SSL encryption to protect player data, providing a secure environment for online gaming.

  4. Promotions and Bonuses: Generous bonuses, including a welcome bonus, daily deposit matches, and loyalty rewards, offer added value to your gameplay and increase your chances of winning.


  1. Customer Support Limitations: The gaming platform provides multiple support channels, but response times can be slow during peak hours. It also lacks 24/7 phone support, which could frustrate players needing immediate assistance.

  2. Stringent Wagering Requirements: The wagering requirements for bonuses can be higher than industry standards, which might deter players who prefer more accessible bonus terms.

  3. Limited Responsible Gaming Resources: Although the online platform offers tools like deposit limits and self-exclusion, it could improve by providing more comprehensive resources and external support links for problem gambling.

Strategic Advice for New Players

  1. Explore the Game Library: Take advantage of the wide range of games by trying out different types of games beyond your usual preferences. This can enhance your gaming experience and uncover new favourites.

  2. Leverage Bonuses Wisely: Be strategic about the bonuses you opt into. Understand the wagering requirements and consider whether you can meet them based on your playing budget and style.

  3. Use Mobile Platforms: If you often find yourself away from your desktop, utilise Royal Reels' robust mobile platform for a convenient and quality gaming experience on the move.

  4. Set Limits Early On: Take proactive steps to manage your gaming habits by setting deposit and loss limits. This will help you enjoy gaming responsibly and prevent any potential issues.

  5. Engage with Customer Support: Before encountering any issues, familiarise yourself with the casino’s support channels. Knowing how to reach customer service quickly can save time and reduce stress if problems arise.


Royal Reels FAQ Section

The FAQ section is designed to help users find answers to frequently asked questions and improve their overall gaming experience. Below is a structured FAQ section that addresses common issues and questions, with links to more detailed information where available:

What is Royal Reels?

Royal Reels is an online gaming platform licensed by the Curacao Gaming Commission that offers various casino games, including slots, table games, and live dealer games.

How do I create an account?

Visit Royal Reels Registration and fill in the required fields under the registration form. Ensure you meet the age requirement and agree to the terms and conditions.

Is The casino available on mobile devices?

Royal Reels is fully compatible with iOS and Android devices, providing a seamless mobile gaming experience. For more details, visit Mobile Gaming.

What types of games are available?

Royal Reels offers slots, table games like blackjack and roulette, specialty games, and live dealer games. For a complete list, visit Our Games.

Who are the game providers?

Royal Reels features games from top providers such as NetEnt, Pragmatic Play, and Microgaming. For a full list, see Game Providers.

What are the most popular games?

Popular games include 'Big Bass Bonanza', 'Mega Moolah', and 'Blackjack Classic'. Check out the Popular Games section for more options.

How do I deposit money?

You can deposit using credit cards, bank transfers, or cryptocurrencies. For a step-by-step guide, see Depositing Funds.

What are the withdrawal limits?

The minimum withdrawal is $20, and the maximum depends on the payment method. For detailed information, visit Withdrawal Policy.

How long do withdrawals take?

Withdrawals typically take 24 to 48 hours, depending on the method used. For specific timings, check Withdrawal Times.

How do I claim the Welcome Bonus?

New users can claim a $10 No Deposit Bonus upon signup and a 100% match up to $500 on their first deposit. To claim, visit Bonuses and Promotions.

Are there wagering requirements for bonuses?

Yes, bonuses typically have a wagering requirement of 30x the bonus amount. For more details on specific bonuses, see Bonus Terms.

How does the platform ensure game fairness?

All games use a Random Number Generator (RNG) to ensure fair play, certified by independent testing agencies. Learn more at Fair Gaming.

How can I contact customer support?

Customer support can be reached via email, live chat, or telephone. For contact details, go to the Support Center.

This FAQ section is designed to be informative and user-friendly. It provides quick access to the most common problems and questions that players may have while using the gaming portal.