Windsor RSL Club stands as one of the most prominent entertainment venues in South Windsor, New South Wales, offering visitors an exceptional pokies gaming experience combined with quality dining, live entertainment, and community spirit. Located at 36 Argyle Street, South Windsor NSW 2756, this historic club has evolved from its humble beginnings as the "Tin Shed" into a modern gaming and hospitality destination that attracts both locals and visitors throughout the Hawkesbury region.
The club's story reflects the transformation of Australian RSL clubs from simple meeting places for returned servicemen into sophisticated entertainment complexes. Today, Windsor RSL boasts approximately 176 poker machines, making it the largest pokies venue in the Hawkesbury area, generating significant gaming revenue while maintaining its commitment to responsible gambling practices and community support.
Windsor RSL Club has established itself as the premier pokies destination in the Hawkesbury area, offering an extensive selection of gaming machines that cater to players of all preferences and budgets. The gaming floor features modern, well-maintained machines in a spacious, comfortable environment designed to enhance the player experience.
The venue operates 176 poker machines across its gaming floor, representing the largest collection of pokies in the Hawkesbury Local Government Area. This substantial gaming capacity accounts for approximately one-third of all poker machines available in the entire region, positioning Windsor RSL as the dominant player in the local gaming market. The machines include a diverse range of denominations, from penny slots to high-denomination machines, ensuring options for casual players and serious gamers alike.
According to recent financial reports, the club generated approximately $13.6 million in poker machine revenue, with patron losses on gaming machines serving as the primary driver of the club's financial performance. These figures demonstrate the significant popularity of the venue among gaming enthusiasts throughout the region.
The gaming floor at Windsor RSL features a contemporary layout and design, with machines arranged to provide comfortable personal space while maintaining a sociable atmosphere. The venue maintains modern gaming technology, regularly updating its machine selection to include the latest titles from leading manufacturers. Players can access both traditional reel-style machines and contemporary video slots featuring bonus rounds, free spins, and progressive jackpot opportunities.
The club adheres strictly to New South Wales gaming regulations, which mandate that poker machines cannot operate between 4:00 AM and 10:00 AM daily. This mandatory shutdown period, established under the Gaming Machine Act 2001, provides a "break in play" designed to discourage continuous gambling sessions and promote responsible gaming practices.
|
Feature |
Details |
|
Total Machines |
176 poker machines (largest in the Hawkesbury area) |
|
Machine Types |
Video slots, traditional reels, progressive jackpots |
|
Denominations |
Penny slots to high-denomination machines |
|
Operating Hours |
10:00 AM – 4:00 AM daily (closed 4:00 AM – 10:00 AM per NSW regulations) |
|
Gaming Floor Environment |
Modern, spacious, climate-controlled, with comfortable seating |
|
Payment Methods |
Credit cards, debit cards, and NFC mobile payments accepted |
|
Member Benefits |
Points earned on machine play, exclusive promotions |
|
Annual Revenue |
Approximately $13.6 million from gaming operations |
The club provides various amenities specifically designed for gaming patrons, including convenient ATM access, complimentary beverages for active players, and attentive floor staff available to assist with machine questions or gaming queries. The venue also features comfortable lounges adjacent to the gaming floor where players can take breaks while remaining close to the action.
Players visiting Windsor RSL Club consistently comment on various aspects of their gaming and dining experiences. Based on extensive customer feedback collected from multiple review platforms, the venue maintains a solid 4.0 rating out of 5 stars across 855 reviews on Google Maps, indicating generally positive patron satisfaction despite some noted areas for improvement.
Positive player experiences frequently highlight the modern gaming floor environment, with many visitors commenting on the spacious layout and comfortable atmosphere. Gaming enthusiasts appreciate the extensive selection of poker machines, noting that the variety of denominations and game types accommodates different playing styles and budgets. Several reviewers specifically mention the quality of the gaming floor, describing it as "modern," "spacious," and featuring "good machines."
The dining experience receives mixed reviews from patrons. Some visitors praise the food quality and generous portion sizes, with one reviewer noting, "Amazing food. Had garlic bread, meat platter and vegetarian pizza, food was great. Unfortunately couldn't finish it all, very generous servings, particularly for the reasonable price." Another patron commented on the "extensive menu with a wide range of dishes to suit all tastes and dietary requirements."
However, recent reviews indicate some inconsistency in food quality and service standards. Multiple visitors report issues with food temperature, with complaints about cold meals, undercooked chips, and slow service. One detailed review described a disappointing experience: "We spent $140, and right from the start, things went downhill. The entrée cob loaf was cold; it honestly felt like it had been frozen. Then we waited around 30 minutes just for two slices of garlic bread."
Staff responsiveness appears to be another area of concern based on player feedback. While some reviewers praise the friendly service and accommodating staff, others note that complaints about food quality or service issues were not adequately addressed. One patron mentioned that "None of the staff seemed to care or show any interest in resolving the issue."
The venue's atmosphere and entertainment value receive generally positive feedback, with visitors appreciating the friendly environment and variety of activities available beyond gaming. The club's live entertainment offerings, including music performances, bingo sessions, and raffles, add value to the overall experience according to multiple reviews.
|
Aspect |
Positive Feedback |
Negative Feedback |
|
Gaming Floor |
Modern equipment, spacious layout, good machine variety, and comfortable atmosphere |
Limited specific complaints about gaming facilities |
|
Food Quality |
Generous portions, good value for money, diverse menu options |
Inconsistent temperature, cold meals, and undercooked items; quality decline noted |
|
Service |
Friendly staff when engaged, accommodating attitude |
Slow service, inadequate response to complaints, and lack of attentiveness |
|
Overall Value |
Reasonable pricing, good entertainment value |
Concerns about food quality relative to price point |
|
Atmosphere |
Relaxed, friendly environment, good for social gatherings |
Food service issues detract from the overall experience |
Industry experts and gaming analysts recognise Windsor RSL Club as a significant player in the New South Wales club gaming sector. The venue's 176 poker machines represent a substantial gaming operation, though it remains considerably smaller than Sydney's largest gaming venues, such as Bankstown Sports Club (745 machines) and Rooty Hill RSL Club (710 machines).
Gaming industry professionals note that Windsor RSL's revenue performance demonstrates strong player engagement and effective gaming floor management. The reported $13.6 million in annual poker machine revenue indicates an average revenue per machine of approximately $77,272, which falls within industry norms for regional NSW clubs. This performance suggests that the venue successfully attracts regular patronage and maintains player loyalty despite competition from other local gaming venues.
Experts in responsible gambling practices acknowledge that Windsor RSL maintains compliance with NSW gaming regulations and displays appropriate responsible gambling signage and resources. The club's website prominently features responsible gambling information and links to support services, including GambleAware NSW (1800 858 858). Player activity statements are available upon request, allowing patrons to track their gaming expenditure.
From a community impact perspective, analysts observe that clubs like Windsor RSL play a complex role in regional Australian communities. While poker machine revenue generates significant profits that fund club operations, community grants, and facility improvements, gambling experts express ongoing concerns about the social costs associated with concentrated gaming machine availability. Windsor RSL accounts for approximately one-third of all poker machines in the Hawkesbury LGA, raising questions among some gambling policy experts about gaming density in the region.
The broader RSL movement has recently grappled with questions about the appropriate relationship between returned service organisations and commercial gaming operations. RSL NSW president Mick Bainbridge has called for pokies clubs to remove "RSL" from their names, arguing for clearer separation between the charitable work of RSL sub-branches and the commercial activities of associated clubs. This reflects ongoing debates within the RSL network about organisational identity and the role of gaming revenue.
Gaming industry consultants note that Windsor RSL represents a successful model of the club-sub-branch relationship. The 2002 agreement whereby the Windsor & District RSL Sub-Branch sold the land and building to Windsor RSL Club Ltd has been recognised as a model for similar arrangements across NSW. This structure allows the club to generate commercial revenue while maintaining financial and operational connections with the charitable sub-branch.
Windsor RSL Club operates within a competitive gaming environment that includes several other pokies venues throughout the Hawkesbury region. Players seeking similar gaming experiences have multiple options available within a short distance of Windsor RSL.
Richmond Club, located at 6 East Market Street, Richmond NSW 2753, operates approximately 95 poker machines, making it the second-largest gaming venue in the Hawkesbury area. The club features indoor and outdoor gaming areas, Villaggio Bistro restaurant, entertainment facilities, and bowling facilities. Richmond Club provides a family-friendly atmosphere with diverse dining options and regular entertainment programming. The venue sits approximately 8 kilometres from Windsor RSL, roughly a 10-minute drive via Richmond Road.
Windsor Leagues Club, situated at 1a Rifle Range Road, South Windsor NSW 2756, offers a local hub for entertainment and dining with gaming facilities, outdoor entertainment areas, and a children's playground. The venue features modern facilities, regular events, and live sports screening. Located just 2 kilometres from Windsor RSL, it represents the closest alternative gaming venue, approximately a 5-minute drive through South Windsor.
Windsor Bowling & Sports Club provides a more traditional club experience with lawn bowls facilities alongside gaming amenities. The venue appeals to a different demographic than Windsor RSL, attracting bowling enthusiasts and older patrons seeking a quieter gaming environment. Located within Windsor township, it offers convenient access for residents.
Richmond RSL operates as a separate RSL club serving the Richmond area with gaming facilities, dining, and entertainment. As a smaller venue with approximately 16 reviews on Google Maps and a 4.0-star rating, it provides a more intimate club atmosphere compared to Windsor RSL's larger operation. The venue is located in Richmond, approximately 8 kilometres from Windsor RSL.
Panthers North Richmond represents the NRL-affiliated club presence in the Hawkesbury area, offering gaming facilities alongside rugby league club amenities. The venue attracts sports enthusiasts and provides a different atmosphere focused on rugby league culture and sports viewing.
|
Venue |
Location |
Approximate Machines |
Distance from Windsor RSL |
Unique Features |
|
36 Argyle St, South Windsor |
176 |
Base location |
Largest venue, extensive dining, and entertainment |
|
|
6 E Market St, Richmond |
95 |
8 km (10 min drive) |
Villaggio Bistro, bowling facilities, family-friendly |
|
|
Windsor Leagues Club |
1a Rifle Range Rd, S Windsor |
Unknown |
2 km (5 min drive) |
Closest alternative, playground, sports focus |
|
Windsor Bowling Club |
Windsor |
10 |
1 km |
Traditional atmosphere, lawn bowls focus |
|
Richmond RSL |
Richmond |
Unknown |
8 km |
Smaller, intimate club atmosphere |
|
Panthers North Richmond |
North Richmond |
Unknown |
9 km |
NRL club affiliation, sports culture |
Players seeking variety or comparing venues across the Hawkesbury region can easily visit multiple locations due to the relatively compact geographic area. However, Windsor RSL's superior machine count and comprehensive facilities position it as the primary gaming destination for serious pokies enthusiasts in the region.
Windsor RSL Club offers convenient access through multiple transportation options, ensuring that members and visitors can reach the venue safely and efficiently. The club's location at 36 Argyle Street, South Windsor NSW 2756, places it within easy reach of Windsor township and the surrounding Hawkesbury communities.
For visitors travelling by private vehicle, Windsor RSL provides on-site parking facilities with ample spaces available for patrons. The venue offers both standard parking spaces and wheelchair-accessible parking areas, ensuring convenient access for all visitors. The car park is located adjacent to the main club entrance, minimising walking distances for guests.
From Sydney's CBD, Windsor RSL is approximately 60 kilometres northwest, roughly a one-hour drive via the M2 and M7 motorways. Visitors should exit at Richmond Road and follow signs toward Windsor, then proceed to Argyle Street in South Windsor. Clear signage identifies the club location as visitors approach the venue.
Residents from Windsor township can reach the club within 5 minutes via George Street and Argyle Street. The venue's central location within South Windsor makes it easily accessible from surrounding suburbs, including Bligh Park, Clarendon, Cornwallis, Hobartville, and Londonderry.
Public transport access to Windsor RSL requires coordination between rail and bus services. The nearest train station is Windsor Railway Station, located approximately 1.5 kilometres from the club. Visitors travelling from Sydney can take the T1 Western Line to Richmond, then transfer to the Richmond Line for the short journey to Windsor Station. From the station, patrons can walk to the club in approximately 20 minutes or utilise local bus services.
Bus services operate throughout the Hawkesbury region, with several routes passing near Windsor RSL. Visitors can consult the Transport for NSW website or the Moovit app for current route information and schedules. The Moovit app specifically provides directions to Windsor RSL using available public transport options in the South Windsor area.
Windsor RSL offers a complimentary courtesy bus service exclusively for club members, representing a significant convenience and safety feature. This free service operates six days per week, collecting and returning members from their homes within a 5-kilometre radius of the club. The courtesy bus covers areas including Bligh Park, Clarendon, Cornwallis, Hobartville, and Londonderry along Carrington Road and The Northern Road.
Members wishing to utilise the courtesy bus must book their pickup and drop-off times in advance by speaking with reception staff during club hours. This service particularly benefits members who prefer not to drive after enjoying meals and beverages at the club, supporting responsible enjoyment of alcohol and ensuring safe transport home.
The courtesy bus represents part of Windsor RSL's commitment to responsible service and member care, encouraging patrons to avoid drink-driving while maintaining convenient access to club facilities.
Windsor RSL maintains comprehensive accessibility features, ensuring that patrons with mobility challenges can comfortably access all venue areas. The club provides wheelchair-accessible entrance points and wheelchair-accessible parking spaces in the main car park. Internal pathways and gaming floor layouts accommodate wheelchair users, with appropriate spacing between machines and furniture. Accessible bathroom facilities are available throughout the venue.
|
Transport Method |
Details |
Booking/Contact |
|
Private Vehicle |
On-site parking, accessible spaces available |
No booking required |
|
Taxi/Rideshare |
Direct service to the venue entrance |
Standard booking via apps |
|
Public Transport |
Train to Windsor Station + walk/bus |
Plan via Transport NSW |
|
Courtesy Bus |
Free for members, 5km radius, 6 days/week |
Book via reception: (02) 4587 6900 |
|
Walking |
Accessible from Windsor township (1.5 km) |
No booking required |
Windsor RSL Club operates a comprehensive membership program that provides significant benefits to regular patrons while maintaining the venue's community club status under NSW legislation. Membership is open to all individuals aged 18 years or older, reflecting the club's welcoming approach to the broader community beyond its historical focus on returned service personnel.
Prospective members can join Windsor RSL by visiting the reception desk at either the main RSL club or Windsor Golf Club during operating hours. The membership application process is straightforward, requiring valid identification proving the applicant is at least 18 years old. Membership fees information is available from reception staff, with various membership categories potentially available to suit different patron circumstances.
The club welcomes members from all backgrounds, not limiting membership to veterans or service personnel. This inclusive approach reflects the evolution of RSL clubs in Australia from exclusive veterans' organisations into community clubs that maintain connections to their RSL heritage while serving broader local populations.
Members automatically gain access to the Windsor Membership Rewards Program, the club's loyalty initiative designed to recognise and reward regular patronage. This program offers multiple benefits that enhance the value of club visits and encourage ongoing engagement with venue facilities.
Members receive discounts on food and beverage purchases throughout the club's dining venues, including The Kitchen restaurant, The Cafe, and The Bar. These discounts apply to regular menu items, providing consistent savings for members who frequently dine at the club. The specific discount percentages vary and are subject to club policies and promotional periods.
Birthday bonuses represent another member benefit, with the club recognising members' birthdays through special offers or bonus reward points. These birthday benefits add a personal touch to the membership experience and encourage celebration visits during members' birthday months.
Visitation points form the foundation of the reward-earning structure. Members earn points each time they visit the club by simply swiping their membership card upon arrival at the designated card readers located throughout the venue. This tracking system rewards frequency of visits, encouraging regular engagement with club facilities even for brief social calls.
Members participating in gaming activities can earn additional rewards through their poker machine play. The rewards card system tracks gaming expenditure and allocates points accordingly, providing benefits that offset some gaming costs for regular players.
Accumulated rewards points can be redeemed for various products and services within the club, including food and beverage purchases, bingo books, show tickets, gift cards, and golf products and games. This flexible redemption system allows members to use their points for items matching their personal interests and club usage patterns.
Members gain automatic inclusion in club promotions and competitions, with exclusive members-only draws, giveaways, and special events throughout the year. These promotions often feature significant prizes, including cash, vehicles, travel packages, and major household goods.
|
Benefit Category |
Details |
|
Food & Beverage Discounts |
Reduced prices at The Kitchen, The Cafe, and The Bar |
|
Birthday Bonuses |
Special offers or bonus points during birthday month |
|
Visitation Points |
Earn points by swiping your member card at each visit |
|
Gaming Rewards |
Additional points from poker machine play |
|
Redemption Options |
Points redeemable for food, drinks, bingo, tickets, gift cards, and golf |
|
Exclusive Promotions |
Members-only competitions, draws, and special events |
|
Courtesy Bus Access |
Free pickup/drop-off service within a 5km radius (members only) |
|
Priority Service |
Member recognition and priority consideration |
Player activity statements are available upon request, allowing members to review their gaming and rewards activity. This transparency supports responsible gambling practices by enabling members to monitor their expenditure patterns.
For detailed information about the Windsor Membership Rewards Program, prospective and current members can speak with reception staff during their next club visit or contact the club directly.
Windsor RSL Club offers diverse dining options and entertainment facilities that complement its gaming operations, creating a comprehensive entertainment destination for members and visitors throughout the Hawkesbury region.
The Kitchen serves as Windsor RSL's primary dining venue, offering a relaxed atmosphere suitable for family meals, casual lunches with friends, or romantic dinners for two. The restaurant features classic Australian pub-style fare alongside signature dishes created by the venue's culinary team. Menu offerings include popular items such as steaks, burgers, pizzas, seafood, salads, and various comfort food favourites.
The restaurant operates seven days per week, serving both lunch and dinner. The Kitchen utilises fresh ingredients to prepare meals, with the menu designed to appeal to diverse tastes and dietary requirements. Pricing falls within the moderate range typical of club bistros, generally ranging from $20-30 per main course according to visitor reviews.
Guest feedback regarding The Kitchen's food quality has been mixed in recent reviews. While some patrons praise the generous portion sizes and good value for money, others have noted concerns about food temperature consistency, with complaints about cold meals and service delays. The club reportedly underwent management changes affecting kitchen operations, which may explain some quality fluctuations noted by long-term patrons.
The Cafe provides a casual dining option focused on quality coffee and light meals. Trained baristas prepare various coffee styles to customer specifications, including cappuccinos, lattes, flat whites, and other espresso-based beverages. The venue also serves icy cold beverages and a selection of lunch items and sweet treats.
Operating daily from 10:00 AM, The Cafe appeals to visitors seeking a quick coffee, morning snack, or casual light lunch. The relaxed atmosphere makes it suitable for catching up with friends over coffee or taking a break from gaming floor activities.
The Bar occupies the main lounge area of the club, providing a social space for enjoying beverages while watching sports on the venue's big screen television. The drinks menu includes a comprehensive selection of tap and bottled beers, red and white wines, spirits, liqueurs, and non-alcoholic beverages, including juices for younger visitors.
The Bar operates daily from 10:00 AM, serving patrons throughout the club's operating hours. The lounge area around The Bar offers comfortable seating arrangements suitable for both small groups and larger gatherings, making it a popular meeting point for members and visitors.
Windsor RSL maintains a busy entertainment calendar featuring Australian performers and various regular activities. The club hosts live music performances, providing a platform for regional and national acts across multiple genres. These performances typically occur during evening hours, particularly on Friday and Saturday nights when the venue experiences peak attendance.
Bingo and Cash Housie sessions represent popular regular activities, attracting dedicated players who appreciate these traditional club games. These sessions provide social entertainment and prize opportunities beyond the poker machine gaming experience.
Raffles operate on Tuesday, Wednesday, Thursday, Friday, and Sunday, with various prizes available, including cash, meat trays, grocery packages, and other items. These raffles form part of the traditional club experience that many members value.
Special events throughout the year include holiday celebrations, sporting event screenings, themed dinners, and community functions. The club's event calendar is available on the Windsor RSL website and through club publications.
|
Facility |
Operating Hours |
Key Features |
|
The Kitchen |
Lunch & Dinner, 7 days |
Full restaurant menu, steaks, burgers, pizzas, seafood |
|
The Cafe |
Daily from 10:00 AM |
Specialty coffee, light meals, snacks, and desserts |
|
The Bar |
Daily from 10:00 AM |
Full beverage menu, big screen TV, sports viewing |
|
Live Entertainment |
Various evenings |
Australian performers, live music acts |
|
Bingo/Cash Housie |
Regular sessions |
Traditional club gaming, prize opportunities |
|
Raffles |
Tuesday, Wed, Thursday, Fri, Sun |
Various prizes, including meat trays |
The combination of multiple dining venues, diverse entertainment options, and extensive gaming facilities positions Windsor RSL as a comprehensive entertainment destination rather than solely a pokies venue.
Windsor RSL maintains extensive operating hours that accommodate various patron schedules and preferences, operating significantly longer hours than typical retail or hospitality venues in the region.
The club opens daily at 10:00 AM and continues operations until 4:00 AM the following morning, providing an 18-hour operating window. This schedule operates seven days per week, including public holidays, with consistent hours:
Monday through Sunday: 10:00 AM – 4:00 AM
The 4:00 AM – 10:00 AM closure period complies with NSW gaming machine regulations that mandate a six-hour daily shutdown period for all poker machines. This mandatory break in play is designed to discourage continuous gambling sessions and promote responsible gaming practices.
Individual dining venues within the club maintain their own specific operating hours, with The Kitchen restaurant serving during designated lunch and dinner periods rather than throughout the full club operating hours. The Cafe and The Bar open from 10:00 AM daily, aligning with the club's main opening time.
Windsor RSL can be reached through multiple contact channels for enquiries, bookings, membership information, or other matters:
Physical Address:
36 Argyle Street
South Windsor NSW 2756
Australia
Telephone:
(02) 4587 6900
Email:
enquiries@windsorrsl.com.au
Website:
windsorrsl.com.au
Reception staff are available during club operating hours to assist with enquiries, membership applications, courtesy bus bookings, function bookings, and general questions about club facilities and services.
Windsor RSL maintains a dress code policy designed to ensure a clean, neat, and tidy appearance for all patrons. While the club takes a relaxed approach appropriate to its community club status, certain attire is not permitted:
Dirty or soiled clothing
Offensive clothing featuring inappropriate wording or designs
Bare feet
These requirements maintain a comfortable environment for all patrons while avoiding overly formal dress code restrictions common at some upscale venues.
|
Information Type |
Details |
|
Club Operating Hours |
10:00 AM – 4:00 AM daily (7 days) |
|
Gaming Machine Hours |
10:00 AM – 4:00 AM (mandatory 6-hour shutdown) |
|
The Kitchen |
Lunch & Dinner service (specific hours vary) |
|
The Cafe & The Bar |
Daily from 10:00 AM |
|
Phone |
(02) 4587 6900 |
|
|
enquiries@windsorrsl.com.au |
|
Address |
36 Argyle Street, South Windsor NSW 2756 |
|
Website |
windsorrsl.com.au |
Windsor RSL Club's location in South Windsor places it within the historic Hawkesbury region, one of Australia's oldest European settlement areas. Visitors to the club can explore numerous nearby attractions that showcase the region's colonial heritage, natural beauty, and contemporary amenities.
Windsor town centre lies approximately 1.5 kilometres from Windsor RSL, featuring beautifully preserved colonial architecture, including several buildings designed by Francis Greenway, the famous colonial architect. The historic core includes St Matthew's Anglican Church (1820), Macquarie Arms Hotel (1815, one of Australia's oldest operating pubs), and various other heritage-listed structures. Visitors can enjoy heritage walks, antique shopping, and riverside parklands along the Hawkesbury River.
The Hawkesbury River provides opportunities for boating, fishing, kayaking, and riverside picnicking. The Windsor boat ramp offers convenient river access, with parking facilities and amenities nearby. The river has played a central role in the region's history and continues to serve as a recreational focus for residents and visitors.
Windsor's main shopping precinct along George Street offers diverse retail options, including supermarkets, specialty shops, cafes, and services. The area provides convenient shopping opportunities for visitors staying in the Windsor area or arriving early before club opening hours.
Windsor Golf Club, affiliated with Windsor RSL, offers golf enthusiasts access to quality courses and facilities. Members of Windsor RSL can access golf benefits through the integrated membership structure, with the golf club providing additional recreational options for sports-minded members.
The surrounding Hawkesbury region includes numerous small towns and communities worth exploring, including Richmond (8 kilometres away), Wilberforce, Pitt Town, and Ebenezer. Each community offers unique attractions, heritage sites, and local character reflecting the region's agricultural and colonial heritage.
Windsor RSL Club maintains a commitment to responsible gambling practices, recognising the potential risks associated with poker machine gaming and implementing various measures to support patron well-being.
The club prominently displays responsible gambling information throughout the venue, particularly in gaming areas. Signage provides contact information for gambling support services, including:
GambleAware NSW:
Telephone: 1800 858 858
Website: gambleaware.nsw.gov.au
This free, confidential service offers counselling, support, and information for individuals concerned about their own or others' gambling behaviour. Services are available 24 hours per day, seven days per week.
Player activity statements are available upon request, allowing patrons to review their gaming expenditure patterns. These statements provide transparent information that can help individuals make informed decisions about their gambling activities.
Patrons concerned about their gambling behaviour can request self-exclusion from the venue, temporarily or permanently banning themselves from entry. The club maintains self-exclusion registers and implements procedures to enforce these voluntary exclusions, supporting individuals taking steps to control their gambling.
Club staff receive training in responsible service of gambling, including recognition of problem gambling indicators, appropriate intervention techniques, and referral procedures to support services. This training ensures that venue employees can respond appropriately to patrons displaying concerning gambling behaviours.
The combination of robust responsible gambling measures, prominent resource information, and trained staff demonstrates Windsor RSL's acknowledgment of its social responsibilities as a major gaming venue operator.
Q: What are the operating hours for Windsor RSL Club?
A: Windsor RSL Club operates daily from 10:00 AM to 4:00 AM, seven days per week. Poker machines must close between 4:00 AM and 10:00 AM as required by NSW gaming regulations.
Q: How many poker machines does Windsor RSL have?
A: Windsor RSL operates approximately 176 poker machines, making it the largest pokies venue in the Hawkesbury Local Government Area.
Q: Do I need to be a member to visit Windsor RSL?
A: Visitors can access the club as guests, but membership provides significant benefits, including discounts, rewards points, promotional access, and use of the free courtesy bus service. Membership is open to anyone aged 18 or older.
Q: Is there parking available at the club?
A: Yes, Windsor RSL provides on-site parking facilities, including wheelchair-accessible spaces. Parking is free for club patrons.
Q: Does Windsor RSL offer a courtesy bus service?
A: Yes, members can access a free courtesy bus service operating six days per week within a 5-kilometre radius of the club. Bookings must be made through reception by calling (02) 4587 6900.
Q: What dining options are available at Windsor RSL?
A: The club offers three dining venues: The Kitchen (full restaurant menu), The Cafe (coffee and light meals), and The Bar (beverages and snacks). All venues operate daily.
Q: What payment methods are accepted for gaming?
A: The club accepts credit cards, debit cards, and NFC mobile payments. ATM facilities are available on-site.
Q: Are there responsible gambling resources available?
A: Yes, Windsor RSL provides responsible gambling information throughout the venue and supports GambleAware NSW services (1800 858 858). Player activity statements are available upon request.
Q: Can I host a private function at Windsor RSL?
A: Yes, the club offers function and event facilities. Contact the club at (02) 4587 6900 or enquiries@windsorrsl.com.au for information about function bookings.
Q: What entertainment does Windsor RSL offer besides poker machines?
A: The club hosts live music performances, bingo and Cash Housie sessions, raffles (Tuesday, Wednesday, Thursday, Friday, and Sunday), and special events throughout the year.
Q: How far is Windsor RSL from Sydney CBD?
A: The club is approximately 60 kilometres northwest of Sydney CBD, roughly a one-hour drive via the M2 and M7 motorways.
Q: Are there other gaming venues nearby?
A: Yes, the Hawkesbury area includes several alternative gaming venues, including Richmond Club (95 machines), Windsor Leagues Club, Windsor Bowling & Sports Club, Richmond RSL, and Panthers North Richmond.